At Torus Measurement Systems, we believe our job isn’t finished until you can do your job better. We do that by supplying the highest-quality products possible and backing them up with service and support dedicated to meeting your needs.
Information
Torus offers a comprehensive customer service facility from a dedicated technical support and administration team based at our Telford UK office plus a number of global customer service partners based at strategic locations.
We offer a full range of preventative maintenance contract, breakdown cover plus spares, verification and re-calibration services. Our engineers and partner companies travel globally supporting over 400 pieces of automated machinery and providing installation and training services throughout the world.
Our service department in conjunction with our design engineers also offer upgrade and refurbishment packages to existing equipment.
Remote & Global Support
Customer Feedback
Customer Feedback
Please help us to continually improve our products, services and quality systems by filling in our customer satisfaction survey to ensure that we meet your expectations. We would be grateful if you could take a few moments to complete this survey.
Find out moreMeet The Team
Covid Travel Restrictions
As restrictions relating to the COVID-19 pandemic are beginning to lift, we are now able to provide onsite service and support in countries where travel restrictions no longer apply.
There are however still a number of countries our engineers are still unable to travel to. We would like to assure you that we are monitoring the situation in these countries closely and as soon as restrictions are lifted, onsite service and installation visits will resume. Remote support will remain in place if needed. If your gauge has any issues, please contact helpdesk@torus-group.com and our team can long-on and support you remotely.
If you are uncertain what restrictions apply to you, please get in touch with our support team who will be able to advise you at support@torus-group.com
Our Divisions
Through our three key divisions we deliver a range of measurement and inspection systems, metrology services and machine enclosure solutions, as well as our online store for aluminium profile components and workspace solutions.
How can we help you?
