+44 (0)1952 210 020
Support
Support

At Torus Measurement Systems, we believe our job isn’t finished until you can do your job better. We do that by supplying the highest-quality products possible and backing them up with service and support dedicated to meeting your needs.

Torus offers a comprehensive customer service facility from a dedicated technical support and administration team based at our Telford UK office plus a number of global customer service partners based at strategic locations.

We offer a full range of preventative maintenance contract, breakdown cover plus spares, verification and re-calibration services. Our engineers and partner companies travel globally supporting over 400 pieces of automated machinery and providing installation and training services throughout the world.

Our service department in conjunction with our design engineers also offer upgrade and refurbishment packages to existing equipment.

TORUS GROUP HEADQUARTERS

Nedge Hill Science Park, Telford, Shropshire, TF33AJ, UK
T +44(0)1952210020
F +44 (0)1952299804

TORUS AMERICAS, INC

150 Capital Drive, Suite 340-350, Golden, Colorado, 80401, USA
T 1-303-384-0279
E tai.sales@torus-group.com

Covid Travel Restrictions

As restrictions relating to the COVID-19 pandemic are beginning to lift, we are now able to provide onsite service and support in countries where travel restrictions no longer apply.

There are however still a number of countries our engineers are still unable to travel to. We would like to assure you that we are monitoring the situation in these countries closely and as soon as restrictions are lifted, onsite service and installation visits will resume. Remote support will remain in place if needed. If your gauge has any issues, please contact helpdesk@torus-group.com and our team can long-on and support you remotely.

If you are uncertain what restrictions apply to you, please get in touch with our support team who will be able to advise you at support@torus-group.com

How can we help you?

    TORUS GROUP

    HEADQUARTERS

    Torus Technology Group

    Nedge Hill Science Park, Telford, Shropshire, TF33AJ, UK

    Registered in England, Number 08664999


    T: +44 (0)1952210020
    E: sales@torus-group.com

    OUR ACCREDITATIONS