Remote & Global Support

Whenever you need us we can be there.

Our inspection systems all come with 24/7 remote sales and support so your inspection and quality control can continue as seamlessly as possible.

Locations

Torus Americas, Inc.

150 Capital Drive, Suite340-350,

Golden, Colorado, 80401, USA

T: 001-303-384-0279

F: 001-303-279-7551

E: tai.helpdesk@torus-group.com

Novatrade – Torus South America

Rua Rodrigo Lobato, 15 Vila Madalena

São Paulo, SP CEP: 05030-130, Brasil

T: 0055 11 3672-1082
 

 

E: tsa.helpdesk@torus-group.com

Torus Technology Group

Nedge Hill Science Park, Telford,

Shropshire, TF3 3AJ, England

T: 0044 1952 210020

F :0044 1952 299804

E: helpdesk@torus-group.com

Torus Asia

G/F No.9 Pick Lee Mansion,

26 Kin Tae Street, Hong Kong

T: 0085 269791353

 

E: helpdesk@torus-group.com

Engineers

10

Engineers
UK/Europe/MiddleEast/
Asia/ Africa/Russia

9

Engineers
United States/Brazil/
South America

3

Engineers
Dedicated Remote
Support Engineers

Global Support Process

At Torus Measurement Systems we believe our job isn’t finished until you can do your job better. We do that by supplying the highest quality products possible and backing them up with service and support dedicated to meeting your needs. Torus offers a comprehensive customer service facility from a dedicated technical support and administration team based at strategic locations. Our engineer and partner companies travel globally providing installation and training services.

1-01

You have a problem!

When a problem is detected, don’t pull your hair out and have sleepless nights…

2-01

Call our Global Customer Service Team

0044(1952)210020

3-01

Over the Phone Support

Diagnosing the problem of your machine can be established by our team giving instructions over the phone.

4-01

Login Remotely

If the problem can not be resolved over the phone, we can access your machine remotely to do more in depth diagnostic checks.

5-01

Engineer will be Sent

Failing both means to resolve your issue, an engineer will be sent out to fix your machine.

6-01

Happy Customer

Customers can relax and feel assured they are in the right hands.

Our Divisions

Through our four key divisions we deliver a range of measurement and inspection systems, metrology services, manufacturing services and machine enclosure solutions, as well as our online store for aluminium profile components and workspace solutions.

How can we help you?