Remote & Global Support
Remote & Global Support

Whenever you need us we can be there.

Our inspection systems all come with 24/7 remote sales and support so your inspection and quality control can continue as seamlessly as possible.

Torus Americas, Inc.
150 Capital Drive,Suite340-350,
Golden,Colorado,80401, USA


T: 001-303-384-0279
F:001-303-279-7551
E: tai.sales@torus-group.com

Torus South America

T (Brasil):0055 19 98 204 5086
T (Mexico):0052 011 722 546 1975
E: sales@torus-group.com

Torus Technology Group
Nedge HillSciencePark,Telford,
Shropshire,TF3 3AJ,England


T: 0044 1952 210020
F:0044 1952 299804
E: sales@torus-group.com

Torus Asia
G/F, No.9 YickLee Mansion,26 Kin
Tak Street,Yuen Long, Hong Kong


T: 008526979 1353
E: sales@torus-group.com

10

Engineers
UK/Europe/MiddleEast/
Asia/ Africa/Russia

7

Engineers
United States/Brazil/
South America

2

Engineers
Dedicated Remote
Support Engineers

Global Support Process

At Torus Measurement Systems we believe our job isn’t finished until you can do your job better. We do that by supplying the highest quality products possible and backing them up with service and support dedicated to meeting your needs. Torus offers a comprehensive customer service facility from a dedicated technical support and administration team based at strategic locations. Our engineer and partner companies travel globally providing installation and training services.

1-01

You have a problem!

When a problem is detected, don’t pull your hair out and have sleepless nights…

2-01

Call our Global Customer

0044(1952)210020

3-01

Over the Phone Support

Diagnosing the problem of your machine can be established by our team giving instructions over the phone.

4-01

Login Remotely

If the problem can not be resolved over the phone, we can access your machine remotely to do more in depth diagnostic checks.

5-01

Engineer will be Sent

Failing both means to resolve your issue, an engineer will be sent out to fix your machine.

6-01

Happy Customer

Customers can relax and feel assured they are in the right hands.

How can we help you?